1. Do you sell brand-new pinball machines?

Answer:
Yes. We offer a wide selection of brand-new pinball machines from leading manufacturers, including Stern Pinball, Jersey Jack Pinball, Chicago Gaming Company, American Pinball, and more. Our range includes Pro, Premium, Limited Edition (LE), and Collector’s Edition models.

2. Do you sell refurbished pinball machines?

Answer:
Yes. We stock professionally restored and refurbished pinball machines that have been thoroughly inspected, serviced, cleaned, and tested to ensure they perform to a high standard.

3. Are your pinball machines authentic?

Answer:
Absolutely. Every machine we sell is 100% genuine and sourced from trusted manufacturers or reputable suppliers.

4. Do your pinball machines come with a warranty?

Answer:
Yes. Most new machines include a manufacturer’s warranty, while refurbished machines come with a warranty appropriate to their condition. Please contact us for specific warranty details.

5. Do you deliver Australia-wide?

Answer:
Yes. We provide safe and reliable delivery throughout Australia, including major cities, regional areas, and many remote locations.

6. How long does delivery take?

Answer:
Delivery times depend on your location and product availability. Most orders are delivered within 3–10 business days after dispatch.

7. How much does shipping cost?

Answer:
Shipping costs vary depending on the size of the machine and your delivery location. Contact us for a personalised shipping quote.

8. Are the machines protected during shipping?

Answer:
Yes. Every machine is professionally inspected, securely packaged, and carefully prepared before dispatch to help ensure it arrives safely.

9. Does my pinball machine arrive fully assembled?

Answer:
The machine arrives mostly assembled. In most cases, you’ll simply need to attach the legs, raise the backbox, plug it in, and start playing.

10. Do I need special electrical wiring?

Answer:
No. Most machines operate using a standard Australian household power outlet.

11. What payment methods do you accept?

Answer:
We accept secure payment methods including bank transfer, major credit cards, debit cards, and other approved payment options.

12. Can I reserve a machine before purchasing?

Answer:
Yes. Many machines can be reserved with a deposit, subject to availability.

13. Can I pre-order new pinball releases?

Answer:
Yes. We regularly accept pre-orders for upcoming pinball machine releases and limited editions.

14. Do you sell arcade machines as well?

Answer:
Yes. We also offer arcade cabinets, air hockey tables, foosball tables, basketball games, dartboards, claw machines, jukeboxes, redemption games, and much more.

15. Do you sell pinball machine accessories?

Answer:
Yes. We stock a wide range of accessories, including toppers, shooter rods, art blades, side armour, replacement parts, LED upgrades, and maintenance products.

16. Can you help me choose the right pinball machine?

Answer:
Absolutely. Our experienced team can recommend the best machine based on your budget, favourite themes, available space, and playing experience.

17. Do you sell machines for home use?

Answer:
Yes. Most of our customers purchase pinball machines for home game rooms, entertainment areas, garages, and family recreation spaces.

18. Do you supply businesses and commercial venues?

Answer:
Yes. We supply businesses including pubs, clubs, hotels, offices, entertainment centres, family fun centres, and other commercial venues.

19. Can pinball machines be used commercially?

Answer:
Yes. Many of our machines are suitable for commercial environments and are built for long-lasting performance.

20. Do you buy used pinball machines?

Answer:
Yes. We may purchase quality used pinball machines or accept trade-ins depending on the model and condition.

21. How much maintenance does a pinball machine require?

Answer:
Regular cleaning, replacing worn rubber rings, occasional adjustments, and general maintenance will help keep your machine in excellent condition for years.

22. What should I do if my machine develops a fault?

Answer:
Simply contact our customer support team. We’ll help troubleshoot the issue and provide warranty assistance where applicable.

23. Do you provide technical support after purchase?

Answer:
Yes. We offer ongoing customer support to help with setup, maintenance, replacement parts, and technical questions.

24. Are pinball machines suitable for children?

Answer:
Yes. Pinball is a great family activity suitable for players of most ages, although younger children should always be supervised.

25. Are pinball machines a good investment?

Answer:
Many collectible and limited edition pinball machines retain their value well, and some rare models may appreciate over time.

26. Can I cancel my order?

Answer:
Orders may be cancelled before they have been dispatched. Please contact us as soon as possible if you need to make changes.

27. What should I do if my machine arrives damaged?

Answer:
If your machine is damaged during transport, contact us immediately with photographs so we can resolve the issue as quickly as possible.

28. Why should I choose Pinball Home Australia?

Answer:
We are committed to offering genuine products, competitive prices, Australia-wide delivery, expert advice, outstanding customer service, and ongoing support before and after your purchase.

29. Can I request a quote before placing an order?

Answer:
Yes. We’re happy to provide a free, no-obligation quote for any pinball machine or arcade game you’re interested in.

30. How can I contact Pinball Home Australia?

Answer:
You can contact our friendly team through our website, email, or phone. We’re always happy to answer your questions, recommend products, and help you find the perfect pinball machine or arcade game for your home or business.